Australia’s leading review marketing platform for real estate agents and mortgage brokers, RateMyAgent, has announced MANA Real Estate as the winner of the 2024 Agency of the Year Award and the winner of the Rental Agency Year Award for Ocean Shores. The prestigious RateMyAgent Awards recognises Australia’s top real estate agents, agencies, property managers and mortgage brokers and celebrates their dedication to the highest standards of customer service.
Award winners and nominees are the most highly recommended performers by local Australian vendors, landlords and buyers. They are selected based on customer satisfaction ratings across the country and total number of reviews collected.
“The Agent of the Year Awards acknowledge real estate agents who go above and beyond for their vendors and landlords,” said RateMyAgent CEO Michael Davey. “Our nominees and winners have received the highest satisfaction rating across the country in the 2023 calendar year – that’s something to be extremely proud of.”
Julie-Ann Manahan, founder of MANA Real Estate is over the moon. After seven years heading up Raine & Horne in Ocean Shores, Brunswick Heads and Murwillumbah, Julie-Ann rebranded to form MANA Real Estate just under two years ago. Julie-Ann has a strong connection with the region and the local community.
“To be so highly celebrated by our customers is such an honour,” Julie-Ann said. “We make it our priority to put people first, which is why I moved out of the franchise model, so there was no third party. We focus on making our client’s dreams a reality and support them every step of the way.”
This customer-centric focus, passion and determination is reflected in the sales data. In the last 12 months MANA has been the number one agent for sold listings in Ocean Shores, New Brighton and South Golden Beach. MANA has five times the market average for properties sold and nine times the market average for buyer enquiries.
For a period when many real estates were doing it tough due to interest rate rises and inflation, these are outstanding results.
“Our team has more than 120 years combined experience in sales and property management,” said Julie-Ann. “We all love what we do, love the region and love to connect with our clients. Our marketing is next level and we’re all big communicators, so our clients know exactly what is happening throughout the process.”
This is reflected in hundreds of reviews on RateMyAgent by happy customers, many of whom are repeat clients:
“Julie-Ann is without doubt the best agent in the Northern Rivers. She is clear, concise and knowledgeable. She manages to achieve the perfect balance between vendor and purchaser and we know this as both buyers and sellers with her. Her communication is honest and intelligent which makes the process so much easier. We would not work with anyone else and wish she was also in Sydney. 11 out of 10! If you want to work with the best give Julie-Ann a call. You will be repaid tenfold.” – Alistair McKinnon, seller of a house in South Golden Beach.
The Property Management team has excelled since MANA launched and just keeps getting stronger. “To win Rental Agency of the Year is such a wonderful recognition for our hard-working team,” said Julie-Ann.
“Tayla Hunter, the head of Property Management exceptional. She makes the rental experience seamless for both the homeowner and the tenant. Her attention to detail and friendly personality ensures everyone is happy and satisfied,” adds Julie-Ann. “Our rental roll just keeps growing as a result and many homeowners have made the move to MANA Property Management as they know they will be heard and consistently looked after.”
The reviews have been exceptional:
“Highly professional, knowledgeable, and reassuring – that was my recent experience with Mana Real Estate. Tayla is a natural and one of the best real estate agents I have dealt with in a very long time. Personable, professional and made the process seamless for me. Highly recommend as she is reliable and communicates promptly on any matter or concern. Will stay with them for a very long time. Thank you, Tayla!”
‘It’s so wonderful for our team to receive this recognition and it drives us to keep perfecting what we do. Whether you’re a first-home buyer, experienced investor or looking to rent, drop in and say hi. We’ll make the property experience easy and fun,” said Julie-Ann.
With reviews as spectacular as this, there’s no doubt MANA Real Estate will continue to be National Award Winners:
“I’ve bought and sold a number of properties now and can whole heartedly say Adrian and the entire Mana team are the best agents in the business. Professional and beautiful people to deal with they got me a record sale price in what was a difficult market of uncertainty and high interest rate rises. They really are next level with their professional service thoughtfulness and dedication to the sales process. Can’t recommend highly enough that you use Mana for all your real estate needs.” – Seller of a home in South Golden Beach.
Interested in selling, buying or renting your property? Contact the team at MANA today.
MANA – putting the soul into local real estate.
